Hammersmith and Fulham Council has revamped its website. it gives more prominence to propaganda. There are also plenty of pictures of the council leader. However for residents wishing to navigate the site for practical purposes it is unsatisfactory.
It is harder to find out about council services, harder to report on their failings and harder to make payments for them.
The greatest priority is for assuaging the vanity of the Dear Leader. The mundane matters that most residents are actually looking for are given less prominence.
As if that wasn’t bad enough there is a huge bill for this user-hostile website.
Cllr Robert Largan put in an FOI request to ask about the cost of the redesign. What would you guess it would be? £3,000? £30,000? In fact it is an astonishing £300,000.
He was told:
“The total approved budget was £376k. The project will be delivered under-budget. We don’t yet have all the final costs, but the likely figure is nearer £300k.”
Many will conclude that the council has the wrong attitude and the wrong priorities.