Don’t let the Ravenscourt Park lavatories go down the pan

Here is some recent correspondence I have had with the Council’s Parks Manager Ian Ross concerning the state of the public lavatories in Ravenscourt Park:


I attended the Friends of Ravenscourt Park AGM this evening. Concern was expressed about the state of the lavatories – both the ones by the paddling pool and the ones by the cafe.

Please advise what the current opening hours are and whether these could be extended.

Please detail the current arrangements for cleaning and what checks are put in place to ensure a high standard is maintained.

Also please advise what is being done to ensure they are generally good condition.

I must stress that the feeling of the meeting was that they are in a disgusting state.

Furthermore the minutes for the meeting a year earlier showed that the same concerns had been made – yet no progress has been made.

This is particularly disappointing given the substantial unallocated Section 106 money for property developments near the Park.

Best wishes,

He replied:

Dear Councillor Phibbs,

Thank you for your email regarding the public toilets in Ravenscourt Park.

The toilets by the cafe are open all year in-line with park opening/closing times.  The toilets by the paddling pool are open while the paddling pool is in operation from 8am until 4pm – the remainder of the year they are closed.  Cleaning is carried out by Quadron as part of the grounds maintenance contract.  Inspections are made by officers on a random basis.

While every effort is made to keep them in a good condition we have to accept that the toilets are now ageing and this does impact on our ability to keep them clean; likewise we cannot mitigate for misuse and vandalism – it is amazing what some people think can be flushed down toilets.

I am aware of the Friends views of the toilets; this is a topic for discussion on our regular walkabouts.

I note your comments on unallocated S106 funding but the final allocation is approved by the Cabinet.  To this end we have a number of bids in for S106 funding in our parks across the borough.  We have also submitted a bid for money from the Planned Maintenance budget.  The latter also includes looking at the sewage outlets.

I am hopeful one of our bids will be successful.

When we have any news we will update you and the Friends.

Kind regards,


Ian Ross

Parks Manager

Royal Borough of Kensington and Chelsea

London Borough of Hammersmith & Fulham

I responded:

Thanks, Ian.

The checks by officers on a “random basis” seem to be completely failing to resolve the problem. Please provide details of how often the checks take place and what has been reported.

The lavatories are frequently filthy state as I presume would have been discovered by these checks.

Please provide details about the requirements on Quadrant to maintain minimum standards and what penalties are in place for their failure to meet those requirements.

Best wishes,

He then replied:

Dear Councillor Phibbs,

Please accept my apologies for the delay in responding.  The checks by officers happen approximately every 2 weeks but this can vary.  The vast majority of reports have been in relation to block toilets and urinals, and vandalism (damaged locks, etc.).

Quadron are scheduled to clean the toilets daily, in reality they are done more than once a day.  However we cannot mitigate for misuse, vandalism and theft – this is a major problem and only needs one person to misuse the facility, which then creates an issue for everyone else.

In terms of penalties for non-compliance; the penalty clause element of the contract was removed as part of a £220k saving negotiated in 2011.

Please be assured that refurbishing these facilities is a priority for us as it take up significant time dealing with issues and complaints, time that could be used to better effect.

Kind regards,


Ian Ross

Parks Manager

Royal Borough of Kensington and Chelsea

London Borough of Hammersmith & Fulham

Let’s us hope that since this a “priority” there will some improvement in the coming months – and we won’t have the same complaints repeated at the next Friends of Ravenscourt Park AGM for the third year running.

Labour council leader’s £14,000 boost in allowances

cowanCllr Stephen Cowan, the Labour leader of Hammersmith and Fulham Council, is celebrating after a £14,000 boost in his Council Taxpayer funded allowances.

He is already paid £8,940 as a basic allowance plus another £32,186.70 “Special Responsibility Allowance” for being council leader. So that’s £41,126.70p. Not bad for a job that he treats very much as part time.

Now he’s taken another £14,000 for being a board member of the Old Oak and Park Royal Development Corporation. It meets about ten times a year – and take about an hour and half each. So around a £1,000 an hour. A nice little earner that brings the total to £55,126.70p. Kerr-ching!

The Mayor of London’s staff and London Assembly members who serve on the board are not claiming any extra money. But Cllr Cowan has decided he’s worth it. The Council had strongly opposed the setting up of the Board on the grounds it was “anti localism”. It’s creation would mean “handing decision making over to unelected representatives”. Only having one council representative would be a complete waste of time. I wonder what prompted Cllr Cowan to overcome his objections to participating rather than maintaining a principled boycott….

Of course the regeneration scheme is important. It will provide 24,000 new homes and 55,000 new jobs alongside the HS2 and Crossrail Station. The trouble is the plan is for the new homes to be very ugly – part of some ego trip for “starchitect” Sir Terry Farrell.

If Cllr Cowan was to ensure attractive traditional housing with street patterns instead of soulless tower blocks then I wouldn’t mind him pocketing the extra cash. But the notion that he will achieve anything in this regard – or even bother to try – is risible. Far more likely to make a difference would be the election of Zac Goldsmith as the Mayor of London in May.

As an opposition councillor Cllr Cowan regularly denounced dealing with property developers and was furious the Conservative Council sent representatives to the MIPIM conference in Cannes. Yet when the Old Oak and Park Royal Development Corporation decided to take part in the MIPIM gathering in Cannes next March there was not a squeak of protest from him.

Last year when MIPIM held an event at Olympia, Cllr Cowan was schmoozing with property developers inside when the Labour MP Andrew Slaughter was outside denouncing the gathering.

Will Cllr Cowan turn up at Cannes? He could become a regular. The councillor for Hammersmith Broadway and the French Riviera




Cllr Joe Carlebach: Sugar Tax, the Nanny State and the health of our nation

joecarCllr Joe Carlebach is a councillor for Avonmore and Brook Green Ward

As the debate rages about the value and effectiveness of a “sugar tax’ in the context of the wider debate on public health I would argue that this is just another knee jerk reaction from a bureaucracy that is essentially out of touch with the vast majority of hard working citizens. More to the point it is   ineffective in actually changing behaviors and improving the health of the nation and as such should be avoided at all costs.

As many have pointed out (including the editor of this publication) a sugar tax will simply ‘clobber’ the poor and in all probability not change behaviors unless the the tax becomes so prohibitive that we risk the development of a black market. A completely self defeating measure.

Those fans of the concept of the large and all powerful state seem to be wedded to the taking the easy option of using brute force on the populous as they clearly believe the state knows what is best, another manifestation of the belief that the tax payer is there to serve the state not vice versa.

I am also bemused why all the talk is of penalizing the tax paying citizens and not the manufacturer? If you are a ‘tax addict’ then surely this latter option makes more sense?

For me the more effective way to address the issue of excessive sugar in our food and drink would be to work with business primarily the food and drink manufacturers to reduce the overall sugar content of their products. You could actually use (heaven forbid) tax incentives to encourage them to do so!

This along with very clear labeling would give the consumer a proper informed choice and would and I venture result in the desired reduction in sugar consumption. The same principle can easily be applied to salt, saturated and trans fats etc all of which can be detrimental to overall health outcomes.

I think the time has come to stop treating the general population as simpletons when it comes to public health. Education, labelling and enlightened working with business must be the way forward in achieving real improvements in the health of our nation. It can not be acceptable to have a policy which effectively delivers a result where the more financially challenged you and your family are the harder we will hit you and continue to hit you until (it is hoped) you are totally subservient to the will of the state and its bureaucrats.

When has that ever been an effective tool of public policy? What such an approach will do for stress levels not to mention mental health of our financially challenged families does not bear thinking about and is another example of the poor planning that has gone into this.

We continue to have some of the worst inequalities in health in the civilized world despite the NHS and the really good work it does and has done for may decades. So for me it is clear we need to do things differently.

There is no question that we need to have a national debate about our nations health and the issues we face in trying to improve our health outcomes.

We have to make changes to the way we live our lives, what we eat and how much exercise we do. However I would argue (and I believe the evidence supports this) that real change will only take place if we persuade, educate and inform our citizens. Hitting people with a blunt instrument which is really what tax is, will doom us to failure. It will penalise those who can least afford it and reinforce bad and ineffective behaviors in our all too powerful bureaucratic class.

Counting the cost of the Counters Creek plans

thameswaterIn July I wrote about the Thames Water proposal to spend £300 million on a Counters Creek Relief Sewer. This is a response to the downpour in 2007 which caused 1,700 basements in Hammersmith and Fulham and Kensington and Chelsea to flood.

Subsequently I have had a meeting with Professor David Balmforth who sits on the Independent Advisory Group which has been set up in relation to the proposed Counters Creek sewer flooding alleviation scheme.

Following that meeting I sent two questions to Thames Water. Here are the questions and the response from Hilary Murgatroyd, the Counters Creek Communications and Stakeholder Manager for Thames Water

“1. Please advise  what the current estimate is of the number of basements that would be flooded in the Counters Creek area if this was to be an exceptional downpour. (David suggests that the modelling may be for a “once in 30 year event” rather than the equivalent of 2007.) I presume there would be fewer basements flooded than in 2007 due to FLIPS. But what is the estimate?
There are approximately 40,000 properties across the London Borough of Hammersmith & Fulham and Royal Borough of Kensington & Chelsea that have basements and so are at risk of flooding to varying degrees.  We have records of over 1,700 properties that have reported sewer flooding to us and where modelling shows they are at of flooding from an event with a 1 in 30 year return period. However, we think at an additional 6,500 properties are at risk of flooding from a 1 in 30 year event, so the total estimate is in the order of 8,200 properties. Customers are often reluctant to report sewer flooding to us due to concerns about property blight and obtaining home insurance.
If we had a major storm today (such as the one in 2007), we would expect to see around 800 fewer properties flooding because of anti-flood devices (FLIPs) that we have installed over the last 5 years.
2. I appreciate there may not be a model for flood alleviation with spending on £300 million on SUDS rather than the relief sewer. But David thought some indication might be available from modelling of different levels of SUDS spending. For example what the difference would be in reducing the risk of flooding if there was £20 million spent of SUDS rather than £10 million, etc. This might give a very rough idea on what impact SUDS would have.
We have looked at the potential for SuDS as a solution across the entire catchment (and are currently working with the GLA on a London wide exercise). We also broke the catchment up into 5 hydraulic regions and tested SuDS as an option for each region as an overall strategic solution was developed.
The topography of the Counters Creek catchment and interconnectivity of the sewerage network is such that any space created in the sewers through managing surface water through SuDS installed locally is quickly taken up by stormwater coming into the area from elsewhere. We were unable to lower the levels in the sewerage network sufficiently enough using local SuDS to protect the numerous deep basements. Showing a trade-off between the cost of SuDS and sewer improvements at a programme level to achieve a 1 in 30 year level of protection is therefore very difficult.
The role of SuDS in our view is therefore is to future proof the improvements that we plan to make in the Counters Creek catchment and offset the impact of population growth, climate change and urban creep. This is why we have started a pilot project along 3 streets in order to understand costs and benefits.
SuDS will need to be rolled out across the whole of London as a long-term programme. Urban regeneration of brownfield sites is undoubtedly the biggest opportunity and along with retrofitting SuDS into areas where surface water run-off is high.”

So even without this new sewer in the unfortunate event that we had downpour on the 2007 scale at some point over the next 30 years there would be an estimated 900 basements flooded rather than 1,700. Even if we assume that the relief sewer would reduce that to nil the cost is staggeringly high. It comes to £330,000 per basement that would otherwise be flooded.

What of the alternative? Of spending the £300 million on SUDS? That might not reduce reduce the flooding to nil – Thames Water say it is “very difficult” to offer a figure. It would obviously have a significant impact.

We also need to consider the wider environmental benefits of SUDS  reducing the amount of our borough covered by concrete and instead making it greener.

Finally we need to consider the environment damage if the relief sewer proceeds – the noise and pollution of the drilling, the loss of trees.

As already stated the relief sewer proposal can only proceed if the Council allows it to. The evidence is now clearer than ever that the SUDS option would provide better value for money.

The time for dithering and equivocation is over. The Council needs to puts residents first and give Thames Water a clear answer: “No.”

Labour u-turn on tri-borough?

At last week’s council meeting in Hammersmith and Fulham, the Labour councillor Cllr Andrew Jones, the Cabinet Member for Economic Development, said the Council’s tri-borough arrangement with Kensington and Chelsea and Westminster was “an epic disaster and waste of money”.

Yet in February I was told by Hitesh Jolapara, the Council’s Director for Finance

“The savings from shared services identified in the 2013/14 and 2014/15 Medium Term Financial Strategy (MTFS) were £5.3m and £4.2m respectively.

“In 2015/16 the savings directly ascribed to shared services are £2.3m.

“In part the 2015/16 figure is lower because a fresh look has been taken at how savings are categorised. A number of savings were previously identified as relating to shared services when that was only part of the picture. For example accommodation savings were previously identified as relating to shared services when other factors, such as the reduction in employee numbers, outsourcing and smartworking were also important.”

Even if we take the lower figure of £2.3 million that saving is significant. It is equivalent to five per cent of the Council Tax revenue.

Does Cllr Jones claim his own finance team have got their figures wrong? If not, and he still wants to break away from tri-borough, where will he find the £2.3 million?

I suspect that Cllr Jones knows he was talking nonsense and that the tri-borough savings will continue.


Neighbourhood Watch schemes provide the ultimate value for money in crime fighting

Metropolitan_PoliceThere are plenty of examples that shows that if the state spends more money on something it doesn’t necessarily mean there is a better service and also that it is possible to find savings without cutting the standard of service.

The Metropolitan Police are no exception to this and big reductions in budget have been absorbed while the amount of front line policing has been maintained.

One way that policing has been enhanced has been through the boost of volunteering. There are more Special Constables. Also there are more Neighbourhood Watch schemes – where the public provide a vast intelligence network on a greater scale that could possible be provided by beat policing.

So it does make sense that liaison with Neighbourhood Watch coordinators – whether by police officers or PCSOs – is maintained.

David Millar, Chairman of the Neighbourhood Watch Borough Association, sent out the following note recently to those involved in fighting crime by coordinating Neighbourhood Watches.

Dear all,

At a number of recent meetings in Hammersmith & Fulham it has been made clear that there is public concern at the reported outcomes of the current funding review of the Police.

The reduction in neighbourhood policing and possible loss of all PCSOs has caused the major concern. A number of lobbying suggestions were made at the meetings.

Well, by chance, I found myself sitting next to Sir Bernard Hogan-Howe (Commissioner of the Police in the Metropolis – as it says on his card) on a flight from Edinburgh last Sunday.

As I had him captive for an hour I thought I would put it to good use. We had a fair and frank discussion and it is clear that he is facing an unenviable task on where he will find the savings that will be required of him.

It seemed to me that he was being shielded from the communities view – bearing in mind that there is no consultation – on what people want from their local police. I took the opportunity to relay the general feelings of H&F residents from recent discussions at the Neighbourhood Watch AGM and Safer Neighbourhood Board.

There was a meeting of the Mets Management Board on the 29th September where they were reviewing the options open to them. He was very clear that no decisions will be taken until December.

After a wide ranging discussion he agreed that it would be appropriate to meet representatives of all London Boroughs which I can arrange through the organisation that I represent H&F on – the London Communities Policing Partnership.

At the end of the day the final decision will be his, but I hope that at least we will have the opportunity for our voice to be heard.

I will keep you informed of any developments.

David Millar

Properties sold under the right to buy in Hammersmith and Fulham are being replaced

There have been repeated assertions that right to buy sales have failed to fund the equivalent number of replacement properties.

This case from the opponents of right to buy is flawed for three reasons.

First of all, they look at the figures for new council housing. But councils are allowed to fund new properties built by housing associations.

Secondly, the time lag is ignored. Of course finding sites, gaining planning consent, and building new homes takes time. The Government allows a deadline of three years between the receipts coming in and replacements being required. Thus the proceeds retained by councils in 2012-13 have to be used by the end of this financial year.

Thirdly, even if a local council does fails to ensure the replacement homes are built there is a safeguard. They have to hand over the money (plus interest) from the right to buy sales to central government. Then the Government – via Homes and Communities or the Greater London Authority – will fund the replacements.

Recently I researched which local authorities are on track to provide replacement homes and which ones are failing and thus are leaving central government to take on the challenge.

The immediate pressure is the looming deadline to provide replacements for the properties sold in 2012/13 – when the reinvigorated right to buy was launched with discounts of up to £75,000.

The exact terms of the “one for one” replacements varied slightly between local authorities – although here is a standard example.

There was some flexibility – for instance over the mix of one bedroom flats and three bedroom houses.

Social landlords can meet the costs of new homes by borrowing against the future rental income, contributing from their own resources – including land, and via grant funding from the Government. So that is a strong spur for councils to make use of surplus land often providing no value.

I am pleased to see that Hammersmith and Fulham Council is on track.

There have been nine sales in 2012/13 – and a total of 185 sales to date. There have been three replacements so far with funding for another 31 agreed and the Council tell me “a further 172 qualifying units are also at various points of the feasibility/design stages of development. The Council is not currently anticipating that any funds will need to be sent to central Government.”

Yet at a council meeting this week Labour councillors queued up to attack the right to buy – both for housing association tenants and, so far as one could tell, council tenants. For example Cllr Andrew Jones said: “Right to buy will take affordable housing for rent out of supply…the land economics of it are insane.” If he had bothered to check the facts with his own council officers he would know that the right to buy sales were successfully funding replacements on an equivalent level. One would have thought that was an achievement he would wish to trumpet. Not so. His hostility to home ownership is thus exposed as ideological. He wants as many people as possible to be tenants of the state whether they like it or not. His creed is municipal serfdom.

Cllrs Lisa Homan, Sharon Holder and Iain Cassidy are queued up to attack aspiration.

Cllr Homan is a home owner. Cllr Jones is a home owner. The Labour council leader Cllr Stephen Cowan owns a house worth around £1.5 million. From these residences they compose their speeches filled with bash the rich class war rhetoric and chat at their dinner parties about rising house prices. They think home ownership is good enough for them – but not for the council tenants and housing association tenants they represent.

Theses socialist councillors have climbed the ladder themselves and are now keen to kick it away for others.

Labour claimed their objection to right to buy was that even with the discounts most tenants could still not afford to buy. A touching concern – given that Labour nationally has attacked the increase in discounts as too generous. But if that concern was genuine they would have proceeded with the “right to buy part” planned by the previous Conservative council.

Labab Lubab, the Council’s Homebuy Manager tells me:

“As the Council is considering the Right to Buy Part scheme as part of the review of home ownership options for Council tenants, there have not been any sales through this scheme at present.”

So Labour’s claims to be supporters of home ownership in our borough have been tested – and have proved to be completely false.

Cllr Steve Hamilton: The Council must do more to improve air quality

stevehamCllr Steve Hamilton’s speech to Wednesday’s full council meeting

The quality of the air we breathe is important, and the quality of the air in London is not always as we would like it to be.

But things have improved.

We no longer have the so called ‘pea soupers’

Cllr Culhane has already mentioned the Great Smog of 1952, where visibility was reduced to a few yards, the smog was so bad it even crept indoors, and it is claimed that 12,000 people died from this single event. I can confirm that not only do I not remember it, it predates both of my parents!

Since then, the Clean Air Act and subsequent legislation have improved the quality of the air we breathe.

We have converted to cleaner power sources, and moved many polluting industries away from homes.

Now the main sources of pollution in the Borough are transport and construction – sadly we can not yet get Mr Fusion devices to cleanly power our cars, and we still need the roads…

The Government and the Mayor of London have been doing a lot to work on improving the air quality in our city.

The Ultra Low Emissions Zone that is being introduced in Central London will place strict limits on the NOx emissions from vehicles and also on particulate matter, both PM10 and PM2.5. While Hammersmith and Fulham is not within the zone, we will benefit, as all the traffic which passes through the borough into Central London will have to meet the requirements.

And while the scheme is not being introduced immediately – vans and lorries are expensive, and it is right that we give businesses time to adjust – the effects will be felt sooner, as businesses invest in vehicles, they will ensure they can use them for years to come, so will ensure they meet the requirements ahead of the legislation.

Buses make up the single biggest road contributor the NOx emissions in our borough, and the Mayor has already worked to reduce emissions by introducing hybrid buses such as the new Routemaster, which emit no pollution while ‘idling’ in traffic and waiting at bus stops.

The Mayor has gone further, by requiring all new tenders for bus routes to be compliant with the ULEZ immediately, rather than waiting for it to come into effect.

He has gone even further towards reducing pollution by introducing the first fully electric double decker bus.

Meanwhile the Government is working to reduce the emissions here in Hammersmith and Fulham.

I said buses are the biggest road contributor to NOx, but trains passing through are an even bigger source. This is why the electrification of the Great Western Mainline benefits us here in Hammersmith and Fulham – we might eliminate 15% of NOx in the borough with this single policy from the Government.

However there is more that can be done, and it is right that we lobby others to do more.

But it is important that we do more ourselves too…

What proportion of the Council’s vehicles are low emission?

What is the Council doing to support and promote plug-in electric vehicles in the borough?

What is the Council doing to ensure traffic flows freely? More than a quarter of the particulate matter in the borough comes from brakes – moving traffic means cleaner air

I suggest the Council could do more, and that we deserve more.

Cllr Caroline ffiske: Olympia are working hard to solve local traffic problems – get involved

ffiskeCllr Caroline ffiske is a councillor for Avonmore and Brook Green

In recent weeks Hammersmith and Fulham residents living near Olympia have contacted their local councillors to complain about traffic problems in the areas surrounding Olympia.  Many of the complaints were about the Traffic Management Order that was in place in September and which created a one way system for part of Blythe Road.  Residents complained of traffic jams, fumes, and the need to take long diversions to get in and out of their homes.

In response to these issues, local councillors have met with council officers to begin exploring solutions.   However, Olympia has also been receiving complaints directly from residents.  They have now begun what will be a long-term process of local engagement with local residents.

So here is a brief update on:

– how residents can engage directly with Olympia,

– the immediate plans that Olympia have put in place to begin addressing problems related to their business operations.

How to engage directly with Olympia:

  • Olympia has created this email address so that they can hear directly from local residents: and respond to them via news bulletins
  • Olympia has committed to holding quarterly meetings with residents where senior Olympia staff, local residents, and other parties can talk face to face about problems and potential solutions
  • So email this address and ask to receive Olympia’s email bulletin for residents, and ask to be invited to the quarterly meetings.

Olympia’s immediate term plan to begin addressing traffic and other problems

This is taken directly from the first Olympia news bulletin which went out to residents who have signed up for it:

  • We are rolling out updated ‘tool-box-talks’ to the entire traffic team, to ensure they engage with all drivers who are waiting to gain access into the site, to keep engine idling to an absolute minimum and to keep dwell times minimised.
  • We will monitor and record all vehicles which arrive out of tenancy times and discuss the problem they cause with event organisers.
  • We will reduce our parking capacity in Maclise car park, and use more of the space for marshalling purposes instead of standard parking; this will reduce the number of vehicles ‘waiting’ on the surrounding roads requiring unloading time
  • We will increased marshalling staff deployment, covering points around Olympia when necessary
  • We are in conversation with LBHF to increase signed coverage when the TMO is in operation
  • We will reduce the use of the licensed TMO to targeted dates only, rather than the entire licensed period.  Therefore not leaving the road equipment in situ when not required – for example, the next licensed period is for 14 days, but the TMO will only be operational and deployed for essential days during this period
  • We will host a contractors meeting, to discuss the actions and behaviours of lorry drivers with their employers
  • We are committed to regular interaction with all residents who would like to engage with us, this will be done via the dedicated residents email address, newsletters, meetings and the website.

We are committed to reducing the impact of our operation on the local neighbourhood and will continue to hone our operations in accordance with feedback we receive.

Do get engaged in this local process which I believe will be hugely beneficial.  Do also email me with any comments at